If you’ve used Cash App in the last several years and experienced unauthorized transactions, account freezes, or data breaches, you may be eligible for compensation from a $15 million class action settlement. The lawsuit targeted Block, Inc., Cash App’s parent company, for allegedly failing to protect user accounts and respond appropriately to customer issues.
While the deadline to file a claim has passed, here’s everything you need to know about the case, how payouts will be handled, and what you can expect if you’re part of the settlement.
What Is the Cash App Class Action Lawsuit About?
The settlement stems from multiple allegations, including:
- Unauthorized account access and data breaches
- Fraudulent transactions
- Improper and unresolved account freezes
- Poor customer support in addressing these issues
These problems allegedly caused financial losses, stress, and privacy concerns for many users. The class action suit sought to hold Cash App and Block, Inc. accountable for these failures in security and customer service.
Who Is Eligible for the Settlement?
You may be part of the class action if you meet any of the following conditions and were a U.S. resident at the time:
Eligible Groups Include:
- Unauthorized Access Victims
Users whose Cash App or Cash App Investing account data was accessed or disclosed without permission. - Victims of Fraudulent Transactions
Users who experienced unauthorized withdrawals or transactions between August 23, 2018, and August 20, 2024. - Past or Present Users
Any users of Cash App or its related services, such as Cash App Investing, during the eligibility period. - Resolution Issues
Users who had unresolved issues like account holds, delays in support, or difficulty accessing their funds within the six-year eligibility window.
How Much Will Claimants Receive?
The maximum payout for affected individuals is $2,500, depending on the nature and extent of the claim.
| Type of Claim | Potential Payout |
|---|---|
| Documented monetary loss | Up to $2,500 |
| Emotional distress only | Lower amounts |
| General eligibility claim | Smaller share of pool |
Payment amounts will vary based on:
- The number of approved claims
- The severity of losses reported
- The amount of supporting documentation submitted
Key Deadlines and Status
- Claim Filing Deadline: November 18, 2024 (Now closed)
- Final Approval Hearing: January 13, 2025 (Approved)
- Payout Timeline: Expected end of 2025
How Will the Payments Be Sent?
Claimants could select their preferred payment method during the filing process:
| Payment Method | Speed |
|---|---|
| Direct Deposit | Fastest |
| Mailed Check | May take several weeks |
If you selected direct deposit, expect your payment to arrive faster than those opting for physical checks. Once payments are released, allow 4–5 business days for processing before contacting the administrator.
How to Track Your Settlement Status
Even though the deadline to apply has passed, you can still:
- Check your claim status
- Confirm your payment method
- Stay informed about updates
Visit: cashappsecuritysettlement.com
Use the portal to log in with your claim ID or other personal verification details.
The Cash App $15 million class action settlement is one of several recent cases where fintech companies are being held accountable for security lapses and customer service failures. If you submitted a claim before the deadline, stay patient—the process is in motion, and payments are expected by the end of 2025.
In the meantime, continue checking the official website for updates and make sure your contact and payment information remain accurate to avoid delays.
FAQs
When will I get paid?
Payments are expected to go out towards the end of 2025, following claim review and final processing.
Can I still file a claim?
No. The deadline was November 18, 2024. Only pre-approved claims will receive payment.
Is this the only fintech-related class action?
No—other ongoing cases involve companies like Venmo, Zelle, Visa, and Mastercard. You can explore additional eligible settlements on consumer class action websites.