In today’s data-driven world, organizations routinely collect and store vast amounts of personal, financial, and confidential information. While many companies employ rigorous security protocols to safeguard this data, breaches still occur—with serious consequences for both the businesses and the individuals affected. One such incident recently came to light in the case of Tyler Technologies, which is now at the center of a major class action settlement following a significant data breach.
Why Information Security Matters
Information security encompasses the systems, protocols, and policies in place to protect data from unauthorized access, alteration, or destruction. This includes safeguarding:
- Personally Identifiable Information (PII)
- Financial data
- Confidential institutional records
- Social media activity
- Mobile device data
Effective data protection isn’t a one-time action—it requires continuous monitoring, regular updates, and proactive risk assessments. From collection and transmission to storage and disposal, each step of the data lifecycle must be managed securely to prevent breaches.
The Tyler Technologies Data Breach Explained
Founded in 1956 and headquartered in Plano, Texas, Tyler Technologies is a leading provider of public sector software solutions across the U.S. The company serves clients in critical sectors, including:
- Schools
- Law enforcement agencies
- Courts and justice systems
On March 23, 2024, Tyler Technologies experienced a significant data breach that compromised a wide range of sensitive consumer data. Affected individuals were notified through official letters and were advised of the potential misuse of their personal information.
The lawsuit alleges that Tyler Technologies failed to implement reasonable cybersecurity measures, thereby exposing their clients to unnecessary risks. Although the company denied wrongdoing, it agreed to a settlement to resolve all allegations.
Settlement Terms and Compensation Options
Though the settlement amount remains undisclosed, the class action provides several compensation avenues for eligible claimants. Here’s a breakdown:
Reimbursement for Out-of-Pocket Losses
| Expense Type | Maximum Reimbursement |
|---|---|
| Identity theft or fraud | Up to $3,500 |
| Fraudulent charges | Included in $3,500 cap |
| Lost time | Up to 4 hours at $25/hr ($100) |
| Alternative flat-rate for time | $75 cash option |
To qualify, losses must be directly linked to the Tyler Technologies breach and occurred between May 23, 2024, and May 29, 2025.
Free Identity Theft Protection
Claimants will also receive three years of identity theft protection and credit monitoring, offering extended peace of mind.
Supporting Documents and How to File
Claimants must submit documentation for any reimbursement claims, including:
- Bank and credit card statements
- Credit reports
- Receipts or invoices
- Tax documentation
- Fraud affidavits (if applicable)
Key Deadlines
| Action | Deadline |
|---|---|
| Submit a claim | May 29, 2025 |
| Object or request exclusion | May 29, 2025 |
| Final approval hearing | August 21, 2025 |
Claims can be submitted online or via mail. More details, including claim forms and eligibility checks, can be accessed on the official settlement website or through Top Class Actions.
What This Breach Means for the Public
Given the nature of Tyler Technologies’ clientele—including public institutions and law enforcement—this breach is particularly alarming. It demonstrates the high stakes of data security in the public sector and raises questions about the readiness of such companies to handle sensitive digital information.
It also serves as a reminder that even trusted institutions can be vulnerable, and that individuals must remain proactive in monitoring their personal data, reviewing financial activity, and understanding their rights following a breach.
FAQs
Who is eligible to file a claim in the Tyler Technologies settlement?
Anyone in the U.S. who had their personal data compromised in the breach between May 23, 2024, and May 29, 2025, and received a notice.
Do I need proof to file a claim?
Yes—for reimbursement claims (e.g., fraud, expenses), supporting documents are required. No documentation is needed for the flat-rate time payment.
What identity theft protection is offered?
Three years of credit monitoring and identity theft protection are available to all valid claimants.
Where can I file a claim or get more information?
Visit the official settlement website or check Top Class Actions for full claim details.